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Act 1: First Contact

1. Landing on the Homepage

Story

Sarah is the HR manager at a growing tech company. Her CEO asked her to find an HR platform that can handle payroll, attendance, and leave management without breaking the bank. A colleague mentioned Zetta HRM. Sarah opens her browser and types the URL.

Happy Path

Sarah lands on the Zetta HRM homepage. The page loads with a clean hero section — a headline about all-in-one HR management, a short subtext, and two prominent CTAs: Start Free Trial and Sign In.

She scrolls down. Feature highlights explain attendance tracking, leave management, payroll processing, and employee self-service. A plans section shows BASIC, PRO, and ADVANCED tiers with pricing. Below that, FAQ answers common questions.

Sarah clicks Start Free Trialcontinues to Chapter 2.

Failure Modes

FailureWhat the user seesWhat happens next
Page fails to load (API down)Static fallback with retry buttonRefresh or try again later
Broken CTA link404 pageRedirect to homepage

Edge Cases

ScenarioBehaviorWhy
User on mobileResponsive layout, simplified CTA buttonsMobile-first design
Returning user with session cookieCould show personalized content or skip to dashboardReduce friction for returning users

ZettaHRM

A modern HRM workspace for employee management, attendance tracking, leave approvals and structured day-to-day HR operations.

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