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Act 3: Day-to-Day Operations

15. Communication (Notices & Notifications)

Story

Sarah publishes company notices and important updates through the platform so employees always receive clear and organized communication.

From policy announcements to urgent alerts, employees stay informed through dashboard notices and notifications delivered to the right audience at the right time.

Happy Path

Company announcements and notifications are published successfully, allowing employees to receive timely updates through dashboard alerts and configured delivery channels.

  • Publish notices with title, message, priority, audience scope, and active dates
  • Employees view notices directly from their dashboard
  • Notice visibility is organized by priority and publish date
  • Read tracking records which employees have viewed announcements
  • Urgent notices may trigger additional email notifications
  • Notification delivery respects employee communication preferences

Failure Modes

FailureWhat the user seesWhat happens next
Notice expiry date is earlier than publish dateValidation rejects notice configurationSelect a valid publish and expiry date range
Notice reaches its expiry dateExpired notice becomes automatically hiddenRepublish or extend notice duration if needed

Edge Cases

ScenarioBehaviorWhy
Notice marked as urgent by administratorsAdditional email notifications are triggered automaticallyEnsures important communication reaches employees quickly
Employees configure notification delivery preferencesSystem respects personal notification settings before sending alertsSupports flexible communication preferences

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